Keep up with the latest developments from CFS crime analysis and 911 data. Learn more about our public saftey resource and where you can meet us at upcoming events. Contact us if you’d like to get in touch about an upcoming event.

Monthly CFS Analytics Demo

See when our next demo is scheduled so you can get a peek at the technology and how it might help your agency’s operations.

Upcoming Events

Webinar: Use Your 911 and AVL Data for Better Resource Management

Law enforcement officers have little time and too few resources for nonessential functions and analysis. Calls for service (CFS) drive demand for public safety and emergency service resources, making CFS data the foundation for analyzing policing demands and strategic priorities. However, agencies often lack the resources, time, and tools to use CFS data to inform…


New Data available with New AVL Integration

No one expects a police car on every corner, but citizens feel comfort in knowing they are close by and conducting regular patrols of their neighborhood. Except, police departments must deal with ever expanding patrol areas, which may lead to focusing only on the trouble spots and areas where people demand a presence. The addition…

RTI International and Geographic Technologies Group Partner to Make Sense of Public Safety Data

RESEARCH TRIANGLE PARK, NC— RTI International and Geographic Technologies Group (GTG) have partnered to deliver a software package that integrates and analyzes 911 call data with GIS mapping data. CFS Analytics converts complex calls-for-service data (often 911 data) to maps, graphs, charts, and other visualizations to better understand jurisdictions’ demands for public safety operations. The ability to utilize this data…

New tool uses 911 data to help police make better operational decisions and improve use and deployment of critical assets

RESEARCH TRIANGLE PARK, NC and PHILADELPHIA, PA—Oct. 23, 2017 – When citizens place a call for service (CFS) through 911, police, firefighters, or paramedics respond. In urban settings across the US, demand for these services are high and resources are limited. Operating efficiently is critical but often challenging to proactively manage and plan.   RTI…

Recent Events

2018 International City/County Management Association’s Annual Conference (ICMA)

Learn how you can use your calls-for-service data to improve your emergency response operations. RTI will be showcasing its CFS Analytics tool at ICMA’s annual conference, September 23-26 in Baltimore, MD. CFS Analytics provides a robust analysis of 911 call data to help emergency responders better manage their staffing levels, identify trends or emerging concerns,…

IACP Annual Conference 2018

October 6-9, 2018 Orlando, FL Event Website CFS Analytics will be at Booth 673 during the International Association of Chiefs of Police’s Annual Conference from October 6-9, 2018. Staff will be available to discuss CFS Analytics, a tool for analyzing calls-for-service data to improve operational efficiency.


May 21, 2018 to May 23, 2018 Event Website CFS Analytics will be at Booth 405 during the International Association of Chiefs of Police’s Technology Conference (LEIM) from May 21-23 with Brian Aagaard and Michelle Casper discussing CFS Analytics, a new tool for analyzing calls-for-service data to improve operational efficiency.

National Rx Drug Abuse & Heroin Summit

April 2, 2018 to April 5, 2018 Event Website RTI International is excited to host several speakers at the 2018 RX Summit, including RTI’s own Laura Dunlap to discuss telehealth’s ability to address the opioid epidemic in rural and economically challenged areas, Nick Peiper and Jon Zibbell discussing efforts to detect fentanyl and other synthetic…


The International Association of Chiefs of Police has long had a reputation for providing top-notch education on the most pressing law enforcement topics. With renowned keynote speakers, forums and technical workshops, and the largest exhibit hall of products and services for the law enforcement community, this must attend event should be on your calendar.  …