Analyzing data is a crucial aspect of modern public safety and emergency service agencies. It helps justify operational and strategic decision making to a public demand increased transparency and accountability.

To ensure that your agency’s activities align with the community’s needs, you must accurately – and efficiently – determine the demand for your resources and understand how they are being used. Calls for Service (CFS) drives the demand for resources, making CFS data the foundation for analyzing operational demands and strategic priorities.

Increasing demand for your policing resources requires you to be as efficient as possible and able to justify—to the public and elected and appointed officials—how you use your resources.

CFS AnalyticsTM is a data visualization software package developed by RTI International’s team of experts – data scientists, criminologists, police, fire, and EMS – with first-hand experience in the agencies facing these resource issues.


New Data available with New AVL Integration

No one expects a police car on every corner, but citizens feel comfort in knowing they are close by and conducting regular patrols of their neighborhood. Except, police departments must deal with ever expanding patrol areas, which may lead to focusing only on the trouble spots and areas where people demand a presence. The addition…

Upcoming Events

Webinar: Use Your 911 and AVL Data for Better Resource Management

Law enforcement officers have little time and too few resources for nonessential functions and analysis. Calls for service (CFS) drive demand for public safety and emergency service resources, making CFS data the foundation for analyzing policing demands and strategic priorities. However, agencies often lack the resources, time, and tools to use CFS data to inform…